1. Purpose

This Code of Conduct defines the ethical, legal, and professional standards applicable to all employees, management, agents, contractors, suppliers, and business partners of Freight Associates Co.

2. Scope

This Code applies to all operations of Freight Associates Co. within the Kingdom of Saudi Arabia, as well as all international logistics, freight forwarding, transportation, customs, and trade-related activities conducted by or on behalf of the Company.

3. Legal & Regulatory Compliance

Freight Associates Co. is committed to full compliance with all applicable laws, regulations, and international trade requirements, including but not limited to:

  • Laws and regulations of the Kingdom of Saudi Arabia
  • International customs and trade regulations
  • Applicable sanctions and embargo programs (including those issued by the United Nations, United States, European Union, and other relevant authorities)

4. Business Integrity

All business activities shall be conducted with honesty, transparency, fairness, and accountability.

The following are strictly prohibited:

  • Fraud or misrepresentation
  • False or misleading documentation
  • Any unethical or dishonest business practices

5. Anti-Bribery & Anti-Corruption

Freight Associates Co. maintains a zero-tolerance policy toward bribery and corruption.

The Company strictly prohibits:

  • Bribery or kickbacks
  • Facilitation payments
  • Offering or accepting improper advantages or inducements

6. Anti-Money Laundering (AML)

The Company prohibits participation in any form of money laundering, terrorist financing, or illegal financial activity.

All business transactions shall be conducted with appropriate due diligence, transparency, and compliance with applicable AML regulations.

7. Employee Awareness and Training

Freight Associates Co. promotes employee awareness and professional development through regular training and communication covering:

  • Operational procedures
  • Safety and security
  • Compliance and ethical conduct
  • Customer service standards

8. Trade Compliance & Sanctions

The Company shall not participate in or facilitate:

  • Illegal trade or smuggling
  • Transactions involving sanctioned parties or countries where prohibited
  • Activities related to terrorism or terrorist financing

9. Conflicts of Interest

Employees must avoid personal, financial, or other interests that could interfere with objective business decisions.

Any actual or potential conflict of interest must be disclosed immediately to management.

10. Gifts & Hospitality

Any gifts or hospitality offered or received must:

  • Be reasonable and transparent
  • Never influence business decisions
  • Comply with applicable laws, regulations, and ethical standards

11. Fair Business Practices

Freight Associates Co. promotes fair competition and ethical dealings with customers, suppliers, service providers, and business partners.

12. Confidentiality & Data Protection

All confidential information relating to the Company, customers, shipments, suppliers, and business operations shall be protected and shall not be disclosed without proper authorization or legal requirement.

13. Information Security (IT Policy)

All employees and authorized users are responsible for protecting Company information systems and digital assets.

Employees must:

  • Use only authorized systems and software
  • Keep passwords and login credentials confidential
  • Exercise caution against phishing emails and suspicious links
  • Refrain from installing unauthorized software
  • Use Company IT systems solely for authorized business purposes
  • Report cybersecurity incidents or suspected breaches immediately

The Company reserves the right to monitor its information systems to ensure security, regulatory compliance, and business continuity.

14. Health, Safety & Security

Freight Associates Co. is committed to maintaining a safe, healthy, and secure workplace.

All personnel are required to:

  • Follow established health and safety procedures
  • Report hazards, incidents, or unsafe conditions immediately
  • Support a culture of workplace safety and security

15. Business Partners, Suppliers & Agents

The Company expects all business partners, suppliers, contractors, and agents to:

  • Comply with applicable laws and regulations
  • Operate ethically and professionally
  • Avoid bribery, corruption, and illegal practices
  • Maintain safe and responsible business operations

16. Whistleblowing & Reporting

Employees and business partners are encouraged to report suspected violations of this Code or applicable laws.

The Company is committed to ensuring:

  • Confidential handling of reports
  • Protection against retaliation
  • Fair, impartial, and timely investigations

17. Violations

Failure to comply with this Code of Conduct may result in:

  • Disciplinary action
  • Termination of employment or contractual relationships
  • Legal proceedings where applicable

18. Continuous Improvement / ISO / ESG

Freight Associates Co. is committed to:

  • Maintaining ISO-aligned management systems
  • Driving continuous improvement across all operations
  • Supporting environmental, social, and governance (ESG) principles
  • Contributing to the objectives of Saudi Vision 2030

Approval

Approved By: Sarfaraz Ahmed Shaikh
Title: Chief Executive Officer (CEO)
Company: Freight Associates Co. LLC.